Member Relations Coordinator

The American Chamber of Commerce in Belgium (AmCham Belgium) represents nearly 400 member companies, including some of the largest U.S. and Belgian companies across various sectors. We are seeking a dynamic and dedicated Member Relations professional to join us in a pivotal role as we continue to grow and strengthen our Chamber. 

About the job 

As a Member Relations Coordinator, your mission is to strive for excellence in ensuring a superior experience for each member throughout their membership journey with our Chamber. You will work in an exciting international environment and interact with inspiring business leaders, policymakers, and key opinion leaders. A full-time permanent contract will be extended to the selected candidate, with an attractive salary and benefits package. 

Responsibilities

• Under the direction of the Membership Director, serve as a point of contact for AmCham members and as a resource for the AmCham Secretariat on member engagement strategy. This includes:
• • Building strong relationships with our members, ensuring their inquiries and concerns are professionally addressed.
  • Monitoring member engagement and satisfaction levels and developing innovative initiatives to enhance member participation and foster a sense of belonging.
  • Maintaining meticulous member records.
• Support a robust member prospect recruitment strategy, including:
• • Conducting research to identify and engage with relevant prospective member companies and key decision-makers.
  • Crafting compelling outreach strategies for prospective member companies.
• Coordinate and collaborate closely with colleagues to ensure seamless service delivery and meaningful events and content for the AmCham member community.
• Gather feedback and identify areas for improvement, continually enhancing our services.
• Stay updated with industry trends and incorporate best practices to elevate the member experience. 

Mandatory Qualifications

• Fluency in English
• Higher education degree in business, law, economics, political science, or other relevant subject
• Confidence presenting to and interacting with CEOs and Senior Executives Additional Preferred Qualifications
• 1-3 years of experience (may include internships) in a professional services or member-driven organization
• Have a keen interest in transatlantic trade, direct investment, advocacy 
• Tech-savvy and quick to adapt to new technologies and systems
• Curious, proactive and able to balance multiple projects at once
• Enjoy working both collaboratively and independently
• Subscribe to AmCham Belgium’s values

Interested? Apply by clicking on the Apply Now button above or below this page. 

AmCham Belgium is dedicated to fostering a workplace that embraces diversity and provides equal opportunities for all, irrespective of race, gender, age, marital status, social status, disability, sexual orientation, religion, personality, ethnicity, and culture

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